Frequently Asked Questions

Everything you need to know about bringing Tumble into your home.

What makes Tumble products different from traditional home decor?

Tumble focuses on the intersection of high-end design and everyday functionality. Our products are engineered with spill-proof technology and kid-friendly materials that don't sacrifice style.

How do I clean my Tumble rug?

Most Tumble rugs are machine-washable. Simply separate the rug cover from the rug pad and wash on a cold, delicate cycle, then tumble dry on low heat.

How long does shipping take?

Standard shipping typically takes 5-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to follow its journey.

What is your return policy?

We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original condition.

Do you offer international shipping?

Currently, Tumble ships to the United States and Canada. We are working hard to expand our logistics to support more international destinations in the near future.

Are the materials safe for pets and children?

Yes, all Tumble products are OEKO-TEX certified and rigorously tested to ensure they are free from harmful chemicals, making them safe for the whole family.